Quality or Safety Concerns
If you have a concern regarding patient safety or quality at Kadlec Regional Medical Center, you are encouraged to contact our Patient Representative Office:
Kadlec Regional Medical Center
888 Swift Blvd.,
Richland, WA 99352
Email: info@kadlecmed.org
Phone: (509) 942-2171
Fax: (509) 942-2187
Contact The Joint Commission
You also have the right to contact The Joint Commission or the Washington State Department of Health if you have a safety or quality concern that the hospital has not addressed. You may communicate your concern by email, phone, fax or mail to the address listed below:
Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Email: Complaint@jointcommission.org
Phone: (800) 994-6610
Fax: (630) 792-5636
Washington State Department of Health Complaint Intake
Post Office Box 47857
Olympia, WA 98504-7857
Email: HSQAComplaintIntake@doh.wa.gov
Phone: (360) 236-4700 or (800)633-6828
For more information, contact The Joint Commission at
800-994-6610.