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Quality or Safety Concerns

If you have a concern regarding patient safety or quality at Kadlec Regional Medical Center, you are encouraged to contact our Patient Representative Office:

Kadlec Regional Medical Center
888 Swift Blvd.,
Richland, WA  99352

Phone: (509) 942-2171
Fax: (509) 942-2187

Contact The Joint Commission

You also have the right to contact The Joint Commission or the Washington State Department of Health if you have a safety or quality concern that the hospital has not addressed. You may communicate your concern by email, phone, fax or mail to the address listed below:

Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Phone: (800) 994-6610
Fax: (630) 792-5636

Washington State Department of Health Complaint Intake

Post Office Box 47857
Olympia, WA 98504-7857

Phone: (360) 236-4700 or (800)633-6828

For more information, contact The Joint Commission at