Care Concerns
To express a care concern, please contact a Patient Advocacy team member at our direct line, 509-942-2171 or send us an email.
The Joint Commission
To report a patient safety concern about a health care organization:
- E-mail: patientsafetyreport@jointcommission.org
- Phone: 800-994-6610
- Fax: 630-792-5636
- Mail:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
TTY and Voice Users may call Illinois Relay by dialing 711. For more information visit the Illinois Relay website.
Department of Health
A complaint to the DOH must be in writing, either:
- Online, via the OCR Complaint Portal: www.doh.gov
- Phone 360-236-4700
- Email HSQAComplaintIntake@doh.wa.gov
- Mail:
Department of Health
Health Systems Quality Assurance (HSQA)
Complaint Intake
P.O. Box 47857
Olympia, WA 98504-7857