Care Concerns

To express a care concern, please contact a Patient Advocacy team member at our direct line, 509-942-2171 or send us an email.

The Joint Commission

To report a patient safety concern about a health care organization:

  • E-mail: patientsafetyreport@jointcommission.org
  • Phone: 800-994-6610
  • Fax: 630-792-5636
  • Mail:
      Office of Quality and Patient Safety
      The Joint Commission
      One Renaissance Boulevard
      Oakbrook Terrace, Illinois 60181

TTY and Voice Users may call Illinois Relay by dialing 711. For more information visit the Illinois Relay website.

Department of Health

A complaint to the DOH must be in writing, either:

  • Online, via the OCR Complaint Portal: www.doh.gov
  • Phone 360-236-4700
  • Email HSQAComplaintIntake@doh.wa.gov
  • Mail:
      Department of Health
      Health Systems Quality Assurance (HSQA)
      Complaint Intake
      P.O. Box 47857
      Olympia, WA 98504-7857