In 2010, the state of Washington approved an expansion of Kadlec’s NICU, from 10 to 27, 15 of which are Level III, allowing it to treat most critically ill babies, then one of only four hospitals in the state with this designation. The state’s approval paved the way for the planning for a new NICU. Fund raising for the new $10-million, 15,000 square foot NICU was led by Kadlec Foundation and construction kicked off in 2013; the new NICU opened in the fall of 2014.
Kadlec’s electronic health records system underwent a major renovation in 2012, improving access and communication for patients and providers. The system connects primary and specialty clinics, outpatient services and the medical center.
In 2012, a three-pronged project was completed, which created an easier connection between sections of the hospitals, expanded the hospital’s diagnostic imaging and interventional radiology capabilities and renovated the Orchard Lobby.
2013 was marked by the opening of three new facilities. The first was the Emergency Room-Kennewick, the first freestanding ER in the region. The 1100 Goethals Building near the Kadlec campus opened in the fall of 2013 and became the home to more than 15 Kadlec specialties. In late 2013, Kadlec Urgent Care opened in Kennewick.
Kadlec introduced a new concept in outpatient care with the opening of its Healthplex in in 2014. It is the home to over 20 outpatient services and programs. The 50,000 square-foot facility located in Richland also includes a health library, meeting space, a demonstration kitchen, indoor and outdoor walking paths and a retail shop with difficult-to-find specialty medical equipment.
Also in 2014, Kadlec announced its accreditation by the Accreditation Council for Graduate Medical Education for a new Family Medicine Residency Program. The first class of six residents was announced in the spring of 2015, with the program getting underway that summer. The program will add six residents a year to the three-year program.
In 2014, Kadlec was recognized as a Top Performer on Key Quality Measures by The Joint Commission. Kadlec was one of 17 hospitals in the state to receive this distinction, and one of nine in the four core measures of heart attack, heart failure, pneumonia and surgical care. Kadlec was also the first hospital in the area to receive The Joint Commission’s Gold Seal of Approval for hip and knee replacement.
During 2014, Kadlec celebrated its 70th anniversary, reflecting on how it changed the lives of so many it has served through the years. But, 2014 was also a year Kadlec looked forward with the announcement of its affiliation with the not-for-profit health system Providence Health & Services. The Providence affiliation brought important support to Kadlec as it continues to meet the growing medical needs of the region. It also helped jump-start projects including:
- Construction of the final four-story of the River Pavilion, which includes a new Intensive Care Unit and additional patient rooms
- Construction of the long-awaited 600-space parking garage on the Kadlec campus
- Construction of a dedicated electrophysiology lab to support Kadlec’s growing cardiac services
- Commitment of $3 million to Columbia Basin College for a second health science center
Kadlec’s affiliation with Providence also allowed Kadlec and Washington State University Tri-Cities to team together to improve the future of health care in the region with the establishment of an $18-million endowment through Kadlec Foundation. Earnings on the endowment will fund five doctoral facility positions at WSU Tri-Cities to increase the number of nurses earning a Doctor of Nursing Practice (DNP) degree in the region.
In 2015, Kadlec reached 3,000 employees becoming the second largest employer in the Tri-Cities area. For the fourth year in a row, it was awarded a Grade A in hospital safety for delivering outstanding results in patient safety by The Leapfrog Group. Kadlec also received the Tri-City Herald’s People’s Choice awards in two important categories: Best Hospital and Best Company to Work For.
By early 2015, Kadlec Clinic had grown to 26 sites located in six communities and offering care in over 20 specialties.
Patients and visitor parking got a lot easier the summer of 2016 with the opening of the five-deck, $15.2 million garage. The parking garage provides nearly 660 parking stalls and is located just across from the main entrance to the medical center.
Beginning in late 2016, the four-floor expansion of the River Pavilion began a phased opening. The new floors added 94 patient rooms, which allowed every patient at Kadlec to have a single, private room. It also expanded the Intensive Care Unit by 20 patient rooms. The River Pavilion Tower is the tallest building in the Tri-Cities. Both projects were made possible significantly ahead of schedule with the affiliation with Providence Health and Services.
With the help of a fundraising effort led by a team of Kadlec caregivers and Kadlec Foundation, The Terrace on the 7th Floor was added to the pavilion to give patients, families and staff an outdoor space with spectacular views for respite and renewal.
Off-campus facility expansion in 2016 included the opening of a clinic at 9040 W. Clearwater Avenue in Kennewick. The new hybrid facility houses both West Kennewick Primary Care and a separate Urgent Care clinic. Also in Kennewick, Kadlec expanded its care to patients 65 years old and older with the opening of Kadlec Clinic Senior - East Kennewick.
Kadlec introduce two new services to give patients more options to address urgent care needs. Two Express Care Clinics opened offering same-day care every day, with extended hours. The second service, called Express Care Virtual, provides care via secure video technology; patients are able to download an app, choose from a list of available health care providers and the appointment begins right away.