Care Concerns

To express a care concern, please contact a Patient Advocacy team member at our direct line, (509) 942-2171 or send us an email.

The Joint Commission

To report a patient safety concern about a health care organization:


Fax: (630) 792-5636


Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Phone: (800) 994-6610

TTY and Voice Users may call Illinois Relay by dialing 711. For more information visit the Illinois Relay website.


Department of Health

A complaint to the DOH must be in writing, either:

Online:  electronically via the OCR Complaint Portal:



Department of Health
Health Systems Quality Assurance (HSQA)
Complaint Intake
P.O. Box 47857
Olympia, WA 98504-7857

Phone: (360) 236-4700