Shannon R. Bales, M.D. Kadlec Employed Provider

Endocrinologist
Languages: English
Specialties:
Professional Statement
Shannon Bales, MD, believes that practicing medicine allows her to connect with the community, promote healthy lifestyles, and advance the welfare of her patients. Being a physician is a craft that requires thoughtfulness and dedication, in addition to an open mind and an open heart. She feels it is a privilege to help patients achieve their best possible health and wellness.As an endocrinologist Dr. Bales believes that her primary purpose is to provide advice, treatment, support and encouragement, thus allowing her patients to live their life to its full potential without interference for their disease. She strives to provide patients with evidence-based solutions for healthy living. Dr. Bales graduated from Tulane University School of Medicine. She completed her residency, internship and fellowship at University of California Los Angeles. Dr. Bales is board certified in Internal Medicine and Endocrinology.
Education
Institution
Type
Field of Study
Tulane University School Of Medicine
Medical School
University Of Califorina Los Angeles
Residency
University Of Califorina Los Angeles
Fellowship
Endocrinology
Board Certifications
  • American Board of Internal Medicine, Endocrinology, Diabetes & Metabolism
  • American Board of Internal Medicine, Internal Medicine
Clinical Interests
  • Abnormal Calcium Score
  • Adrenal Disorders
  • Bone Densitometry
  • Diabetes Management
  • Endocrine Disorders
  • Osteoporosis
  • Parathyroid Disease
  • Pituitary Disorders
  • Testosterone Deficiency
  • Thyroid Disorder
  • Thyroid Nodule
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.9 out of 5 (159 Ratings, 79 Comments)


100

10/02/2019
Dr. Bales is a doctor I look forward to seeing!
100

10/01/2019
Dr. Bales always has my back. I can use MyChart to ask questions and always get a prompt response. She has helped me navigate my [...] in a kind and knowledgeable way. I count her among my blessings in life.
100

09/29/2019
communicate frequently between visits via MyChart. Dr Bales always responds timely with effective assistance.
100

09/25/2019
all excellent
100

09/24/2019
Receiving excellent care by my provider. Dr. Bales is the best!
100

09/24/2019
Dr Bales and her nurse/staff continue to provide me with timely, cheerfull and knowledgeable medical care.[...]
100

09/24/2019
Dr. Bales has always been so kind, understanding, and receptive! Thank you!
100

09/23/2019
I love Dr Bales. she's always been very helpful and takes my opinions into consideration
100

09/17/2019
Dr. Bales is the best. I will miss seeing her when we move.
100

08/21/2019
This provider is the best I've experienced within the Kadlec system. She is professional, compassionate and very competent. Too bad this is not the standard with Kadlec. She is an exceptional person and I'm greatful she is my dr!
100

08/14/2019
Dr Bales is a caring individual and makes you feel comfortable from the start. she is very knowledgeable about her field of practice.
100

08/07/2019
I frequently confer with Dr Bales via myKchart...I can always expect a prompt and thorough response to my concerns. She has provided invaluable assistance in treating my [...] and all the other health issues I've had that are impacted by my diabetes.
100

08/05/2019
I LOVE Dr. Bales, she always takes time to listen to my concerns, never treats me like I should no better or that I'm dumb, when I ask a question she tells me "that's a good question" then answers so I can understand. Thank you, Dr. Beals!!!
100

07/23/2019
Dr Bales is the most amazing provider I have ever seen. I have the utmost respect for her and cannot say enough wonderful things about her. I'm so glad I found her and have her as my physician!
100

07/23/2019
she is very caring and informative
100

07/07/2019
Dr. Shannon Bales is just OUTSTANDING. I am so grateful to have such a skilled, knowledgeable, caring physician. She is the best medical provider I have ever seen.
100

07/02/2019
Dr Bales is without a doubt the doctor I respect most. She is the standard I will hold every other doctor accountable to, and so far no one has come close. I always feel like she is interested in me as well as my health issues, and that she has as much time available as I need. I can't say enough about her
100

07/02/2019
I use email on my Kchart and usually receive a reply within 24 hrs of my inquiries.
100

07/02/2019
Dr. Bales is the best doctor I have ever had.
100

07/02/2019
Dr Bales has been very helpful when I have been hospitalized & needed orders for appropriate steroid meds to prevent shock. When I have called her office i have always had a quick appropriate response.
100

07/01/2019
Extremely professional, and courteous. Not just the provider but also her assistant.
100

06/26/2019
Dr. Bales is an amazing endocrinologist. She took my concerns seriously and followed up after the appointment in regards to additional lab results and treatment options.
80

06/26/2019
We were very pleased with our visit. Dr. Bales put us at ease and made sure we understood the plan action we were to take. There are always more questions as the plan works out. But I was assured that I could contact the office any time I had a worry or question
100

06/19/2019
Dr. Shannon Bales is the best! Thank you! [...]
100

06/18/2019
Dr. Bales is always extremely professional and very knowledgeable about my medical condition. Very top notch doctor.
90

06/11/2019
Dr. Bales is one of my favorite Dr. and I depend on her advise.
100

06/10/2019
Dr. Bales is excellent. She is always very thorough and explains everything clearly. She takes the time to answer all questions and is very kind and considerate.
100

06/06/2019
I highly appreciate Dr. Bales as a diabetic physician for me. She is very pleasant, a good listener, and has a very upbeat and optimistic attitude night a good knowledge or how to deal with DIABETES.
100

06/05/2019
Dr Bales and her team are compassionate and truly care.
100

06/03/2019
Dr. Bales is the best! She really cares about me as a person as well as a patient.
100

06/02/2019
I couldn't be in better hand's.she had saved my life in the past and she continues to be a very important in my health live.
100

05/28/2019
Always a great experience with Dr Bales
100

05/19/2019
Dr. Bales is a wonderful doctor!
100

05/16/2019
this doctor is very knowledgeable and good listener . she prevented me from taking unnecessary medicine that was prescribed by another doctor, which I am very grateful. she found mine underling issues, and my health is improving steadily.
100

05/15/2019
Dr. Bales is the best medical provider I have ever seen. I appreciate that she always listens to my concerns and never makes me feel stupid or like i'm wasting her time. I also appreciate that she never makes me feel rushed during my appointment time.
100

05/15/2019
Dr. Bales is one of the kindest and most personable physicians I have ever had the privilege to visit.
100

05/12/2019
great customer service very knowledgeable and always caring/thorough thank you
100

05/07/2019
Dr. Bales is an exceptional physician. The only downfall is that she is not taking new patients and many of my friends, family and acquaintances would like to meet with Dr. Bales but are unable to get in. Dr. Bales and their complete support staff make me feel important and special even though my needs are minimal in comparison with other patients.
100

05/07/2019
Dr. Shannon Bales is a wonderful and very thorough Doctor. She explains everything very carefully with you so you can understand what is going on.
100

05/07/2019
dr bales is probably the best doctor I have dealt with in the tricities. She spends time with me and 100% concerned about my health.
100

05/07/2019
Doctor bailes is an extremely Competent and caring. She procedures in deiail so that I understand them and takes the time and seems to care about me. i feel good about having her as mu doctor!
100

04/28/2019
pleasant professional doctor and staff.
90

04/23/2019
Dr Bales is the nicest and most knowledgeable provider I've ever met with.
100

04/20/2019
Dr. Bales is easy to work with and we have valuable discussions about the status of my diabetes care. She always answers my questions directly or enters a discussion with me to best understand my concern and the appropriate direction of my program. Decisions are always made jointly.
100

04/18/2019
She is a very good provider
100

04/16/2019
dr Bales is by far my favorite doctor. she is upbeat, friendly, explains and/or gives me answers that I understand. she very rarely uses medicalise. I look forward to my appointments with doctor Bales.
100

04/16/2019
Dr. Bales has been very informative about my diabetes and about ways I need to manage it. she has been a life saver.
100

04/16/2019
Dr. Shannon Bales is the best! Kind, compassionate and goes over everything thoroughly!
100

04/16/2019
Shannon Bales is an excellent doctor, listens to her patients, appreciates their input.
100

04/16/2019
This office and staff are awesome!
100

04/16/2019
Dr. Bales is an exceptional and knowledgeable dr., always listens & very thorough!!!
100

04/09/2019
I get amazing care from Dr. Bales and her nurse - I have challenges with medicine and she is awesome.
100

04/08/2019
I feel I have excellent care.
100

04/08/2019
Outstanding!!!
100

04/02/2019
l always have a good experience with this provider. She always addresses my medical concerns and history.
100

03/31/2019
I have been a type 1 diabetic for some 51 years. Dr. Shannon Bales is by far the BEST endocrinologist I have ever had. She is very knowledgeable, professional, but also very kind. She looks to solve problems at hand, and shows concern w/o demoralizing her patient, me.
100

03/28/2019
Excellent as always: Dr Bales is wonderful and so is her nurse [...]
100

03/26/2019
all good and caring
100

03/26/2019
Amazing at her job. Thank you.
100

03/20/2019
I was so happy and releaved that Dr Bales took the time with me to hear and answer all my questions and concerns, I know she is very busy but you would not know that from the time and patience she took with me. I left office feeling like I picked the right Dr. to see and that if I do have something serious going on she would find it. Thank you Dr. Bales sooooo much!!!
100

03/20/2019
health care was first rate. Front desk people were very good. My specialist deserves her own front desk person. [...]
100

03/12/2019
Dr. Bales is always nice to me. She explains my blood tests and what they mean and what I can do at home.
100

03/11/2019
I like that Dr. Bales is accessible by email, answers her own email, and works with me and considers my input into my care plan.
100

03/11/2019
Dr. Bales is a very knowledgeable provider with great attention for details. She is always available and willing to answer all my medical questions and concerns through the My K-chart. This is very important for me as my family doctor for the last 30 years retired and it is hard for me to find another family doctor.
100

03/05/2019
Dr. Bales is the most compassionate, always responsive doctor I have ever met. Her staff is equally as good. do not know what I would with out them.
100

03/05/2019
she is a great doctor. I love her.
90

02/27/2019
[...] Doctor Bales is very good, she makes me feel that she is serious and responsible for treating patients, and patience. [...]
100

02/26/2019
I wish all my doctors were as involved and attentive as Dr Bales. she is the standard I hold all other doctors up to.
100

02/06/2019
I'm so pleased with my doctor, Dr. Shannon Bales. Dr. Bales is so kind and respectable and very very thorough. I'm do happy she is my Doctor. [...]
100

02/06/2019
Dr. Bales is the best!! [...] I feel fortunate to have her for my doctor!
100

02/06/2019
Dr. Bales thankfully saw me sooner than later and helped me more than my endocrinologist in NY.
100

02/06/2019
Efficient and never more than 3o minutes total in the facility. This is service I can count on.
100

01/02/2019
very good
100

12/18/2018
Always have great communication with Dr. Bales. Love the K-Chart application and Dr. Bales responds to my questions and concerns in a very good timely manner.
100

12/02/2018
Very pleased with Dr. Shannon Bales!
100

11/25/2018
Dr. Bales is an excellent doctor!
100

11/13/2018
She is very, very attentive and kind.
100

11/07/2018
ALL PERSONS WORKING THERE ARE VERY PROFESSIONALS. WE ENJOY THIS VISIT,
100

11/06/2018
Dr. Bales is fantastic. Although she always seems to be on time, she takes the time needed to thoroughly explain any issues and make sure I understand. She never takes it for granted that I already know about my disease, and she always gives me plenty of opportunity to ask questions
 
1100 Goethals Drive
Suite A

Richland, WA 99352
(509) 946-9389
Affiliated Facilities
Kadlec Regional Medical Center