Stephanie M. Santos, ARNP-FNP Kadlec Employed Provider

Nurse Practitioner
Languages: English
Accepting New Patients
Professional Statement
It is important to Stephanie to build a relationship with her patients as she is committed to a long term relationship and ongoing care. Stephanie feels it is not only important to get to know her patient, but she also enjoys getting to know their entire family. She listens to what her patient’s needs are and works with them to create and meet their goals.
Education
Institution
Type
Washington State University
Nursing
Professional Associations
American Association of Nurse Practitioners Nursing Honor Society Sigma Theta Tua Member
Board Certifications
  • American Academy of Nurse Practitioners, Family Nurse Practitioner
Clinical Interests
  • Abdominal Cramps
  • Abdominal Pain
  • Abnormal Bowel Movement
  • Abnormal Stool
  • Abnormal Weight Loss
  • Abrasion
  • Acne
  • Actinic Cheilitis
  • Acute Arthritis
  • Aging
  • Alcohol Dependency
  • Allergic Conjunctivitis
  • Allergic Contact Dermatitis
  • Allergic Reaction
  • Allergic Rhinitis
  • Allergic Wheezing
  • Allergies
  • Allergy To Insects
  • Altered Bowel Habits
  • Anal Itching
  • Anal Pain
  • Anemia
  • Angular Cheilitis
  • Animal Bite
  • Ankle Injury
  • Ankle Instability
  • Annual Examination
  • Anorexia
  • Anxiety
  • Aphthous Ulcers
  • Arm Pain
  • Arm Weakness
  • Arthralgia
  • Asthma
  • B12 Deficiency Anemia
  • Back Injury
  • Back Muscle Injury
  • Back Pain
  • Bedbugs
  • Behavioral Disorders
  • Bereavement
  • Bilateral Knee Pain
  • Birth Control Counseling
  • Birthmark
  • Bleeding Hemorrhoids
  • Blister
  • Blood In Stool
  • Blurred Vision
  • Breast Discharge
  • Breast Lump
  • Bright Red Blood Per Rectum
  • Bronchitis
  • Bruising
  • Burns
  • Camp Physicals
  • Cancer Prevention
  • Cancer Screening
  • Cardiovascular Disease Management
  • Celiac Disease
  • Cellulitis
  • Cerumen Removal
  • Chest Pain
  • Chlamydia
  • Choking Sensation
  • Cholesterol Disorders
  • Cholesterol Management
  • Chronic Abdominal Pain
  • Chronic Cough
  • Chronic Diarrhea
  • Chronic Disease Management
  • Chronic Fatigue Syndrome
  • Chronic Migraines
  • Chronic Obstructive Pulmonary Disease
  • Chronic Pain
  • Claudication
  • Cold Intolerance
  • Cold Sore
  • College Health
  • Common Cold
  • Concussion
  • Concussion Testing
  • Conduct Disorder
  • Confusion
  • Conjunctivitis
  • Constant Nausea
  • Constipation
  • Contact Dermatitis
  • Coping
  • Cough
  • Cradle Cap
  • Cystitis
  • Daytime Sleepiness
  • Decrease In Appetite
  • Decreased Libido
  • Dehydration
  • Dementia
  • Depressed Mood
  • Depression
  • Dermatophytosis
  • Developmental Assessment
  • Diabetes Counseling
  • Diabetes Education
  • Diabetes Management
  • Diabetes Mellitus
  • Diabetes Therapy
  • Diarrhea
  • Diet And Exercise
  • Diet And Nutrition
  • Disability Evaluation
  • Disorder Of Balance
  • Distractible
  • Diverticulitis
  • Dizziness
  • Drug Reaction
  • Dry Nose
  • Dry Scalp
  • Dry Sinus
  • Dry Skin
  • Dyshidrosis
  • Dyspepsia
  • Dysphagia
  • Dysphoria
  • Dyspnea On Exertion
  • Dysuria
  • Ear Discharge
  • Ear Drainage
  • Ear Exam
  • Ear Infections
  • Ear Pressure
  • Earache
  • Eating Disorders
  • Eczema
  • Elbow Pain
  • Elbow Sprain
  • Emphysema
  • Employee Health
  • Enlarged Prostate
  • Environmental Allergies
  • Epicondylitis
  • Epigastric Pain
  • Epistaxis
  • Erectile Disorder
  • Eructation
  • Erythema
  • Eye Infections
  • Eye Pain
  • Eye Strain
  • Face Swelling
  • Facial Nerve Palsy And Paresis
  • Facial Pain
  • Facial Tingling
  • Falls
  • Family History Of Cancer
  • Family History Of Heart Disease
  • Fasciculations
  • Fatigue
  • Fecal Incontinence
  • Feeding Problems
  • Fever
  • Fever With Chills
  • First Degree Burns
  • Flatulence
  • Floaters
  • Flu Shot Vaccination
  • Folliculitis
  • Food Allergy
  • Food Poisoning
  • Foot Pain
  • Frailty
  • Frequency Of Urination
  • Frequent Urinary Tract Infections
  • Gastric Ulcer
  • Gastroenteritis
  • Gastroesophageal Reflux Disease
  • Genital Herpes, Female
  • Genital Herpes, Male
  • Genital Warts
  • Gluten Sensitivity
  • Gout
  • Graves' Disease
  • Grief
  • Groin Mass
  • Groin Pain
  • Hand Pain
  • Head Congestion
  • Head Lump
  • Headache
  • Health Maintenance
  • Hearing Loss
  • Heart Disease
  • Heart Murmur
  • Heart Racing
  • Heat Intolerance
  • Heel Pain
  • Hematochezia
  • Hematuria
  • Hemoptysis
  • Hemorrhoids
  • Hepatitis A Vaccination
  • Hepatitis B Vaccination
  • Hernia
  • Herpes
  • Herpes Zoster
  • Herpetic Whitlow
  • Hip Pain
  • Hirsutism
  • Hoarseness
  • Hpv Vaccination
  • Hyperglycemia
  • Hypertension
  • Hypothyroidism
  • Immunizations
  • Impacted Cerumen
  • Impetigo
  • Infectious Mononucleosis
  • Influenza
  • Ingrown Hair
  • Ingrown Nail
  • Injury To Foot
  • Injury To Hand
  • Insulin Resistance
  • Intention Tremor
  • Interstitial Cystitis
  • Intertrigo
  • Iron Deficiency Anemia
  • Irregular Menstruation
  • Irritability
  • Itchy Ear
  • Jaundice
  • Joint Sprain
  • Joint Stiffness
  • Joint Swelling
  • Joint Warmth
  • Keloid
  • Keratin Cyst
  • Keratitis
  • Keratosis Pilaris
  • Knee Click
  • Knee Injuries
  • Knee Pain
  • Labyrinthitis
  • Lactose Intolerance
  • Laryngitis
  • Leg Numbness
  • Leg Pain
  • Leg Weakness
  • Lethargy
  • Lice
  • Lifestyle Modification
  • Lipoma
  • Lower Back Pain
  • Lump In Throat
  • Lyme Disease
  • Lymphadenopathy
  • Malaise And Fatigue
  • Measles Vaccination
  • Memory Disorders
  • Men's Health
  • Meningitis Vaccination
  • Migraine
  • Mmr Vaccine
  • Mood Symptoms
  • Motion Sickness
  • Mouth Bleeding
  • Mouth Pain
  • Mouth Ulcer
  • Muscle Cramps
  • Muscle Strain
  • Muscle Weakness
  • Musculoskeletal Pain
  • Myalgia
  • Nail Diseases
  • Nasal Congestion
  • Nasal Obstruction
  • Nausea
  • Neck Muscle Injury
  • Neck Pain
  • Neck Sprain
  • Neonatal Acne
  • Nevus
  • Newborn Care
  • Newborn Feeding Problems
  • Night Sweats
  • Nightmares
  • Nipple Discharge
  • Noisy Breathing
  • Norovirus
  • Nose Pain
  • Numbness
  • Nutrition And Health
  • Nutritional Counseling
  • Obesity
  • Odynophagia
  • Optic Migraines
  • Orthopnea
  • Orthostatic Hypotension
  • Osteoarthritis
  • Osteopenia
  • Osteoporosis
  • Otalgia
  • Otitis
  • Overweight
  • Pain In Digit
  • Painful Periods
  • Palpitations
  • Panic Reaction
  • Paresthesia
  • Paronychia
  • Patellofemoral Syndrome
  • Penile Bleeding
  • Penile Discharge
  • Performance Anxiety
  • Persistent Cough
  • Pertussis
  • Pharyngitis
  • Plantar Fasciitis
  • Pleurisy
  • Pleuritic Pain
  • Pneumonia
  • Pneumonia Vaccination
  • Poison Ivy
  • Poison Oak
  • Polypharmacy
  • Positional Vertigo
  • Post Nasal Drip
  • Prediabetes
  • Preventive Medicine
  • Problems With Smell And Taste
  • Prostate Cancer Screening
  • Prostate Examination
  • Prostate Specific Antigen
  • Pruritus
  • Pulmonary Infections
  • Pyelonephritis
  • Rash
  • Rectal Bleeding
  • Rectal Pain
  • Respiratory Syncytial Virus
  • Restless Legs Syndrome
  • Rhinitis
  • Rosacea
  • Scab
  • Scabies
  • Scaly Skin
  • School Anxiety
  • Sciatica
  • Scratchy Voice
  • Scrotal Pain
  • Seasonal Allergies
  • Seborrheic Dermatitis
  • Secondary Enuresis
  • Sensitive Skin
  • Severe Asthma
  • Sexually Transmitted Diseases
  • Shin Splints
  • Shingles Vaccination
  • Shortness Of Breath
  • Shoulder Pain
  • Shoulder Sprain
  • Shoulder Strain
  • Sinus Pain
  • Sinus Pressure
  • Sinusitis
  • Skin Abscess
  • Skin Cancer Screening
  • Skin Conditions
  • Skin Tag
  • Skin Tag Removal
  • Sleep Disorders
  • Sleep Terrors
  • Slowing Of Urinary Stream
  • Smoker's Cough
  • Snoring
  • Sore Throat
  • Spider Bite
  • Splinter Removal
  • Sports Physical
  • Sprain
  • Sputum Production
  • Staphylococcus
  • Stomach Cancer
  • Stomach Cramps
  • Stomach Pain
  • Stool Changes
  • Straining On Urination
  • Strep Throat
  • Stress Incontinence
  • Stridor
  • Stye
  • Substance Abuse
  • Sudden Infant Death Syndrome
  • Suicidal Ideation
  • Sunburn
  • Suture Removal
  • Swallowing Problem
  • Syncope
  • Tachycardia
  • Teething
  • Tension Headache
  • Testicular Pain
  • Throat Tightness
  • Thyroid Disorder
  • Tick-Borne Infections
  • Tinea Capitis
  • Tinea Corporis
  • Tinea Cruris
  • Tinea Pedis
  • Tingling
  • Tinnitus
  • Tobacco Use Cessation
  • Tongue Pain
  • Tongue Swelling
  • Tracheobronchitis
  • Travel Medicine
  • Traveler's Diarrhea
  • Tremor
  • Tuberculosis Testing
  • Twitching
  • Type 2 Diabetes
  • Type I Diabetes
  • Unsteady Gait
  • Upper Back Pain
  • Upper Respiratory Infection
  • Urethral Discharge
  • Urge Incontinence
  • Urinary Hesitation
  • Urinary Retention
  • Urinary Tract Infection
  • Urinary Urgency
  • Urticaria
  • Vaccines
  • Varicella Vaccination
  • Varicella Virus
  • Vasovagal Syncope
  • Vertigo
  • Viral Conjunctivitis
  • Visual Discomfort
  • Visual Disturbance
  • Vitamin D Deficiency
  • Vitamin Deficiency
  • Voice Problems
  • Vomiting
  • Warts
  • Weakness
  • Weight Loss
  • Weight Problem
  • Well Child Exam
  • Wellness
  • Wheezing
  • Wrist Pain
  • Wrist Sprain
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (161 Ratings, 58 Comments)


100

12/18/2019
I have seen Stephanie Santos since moving here in may of 2017. She has always provide me with the utmost respect and care. I can not say this for the provider I had prior to moving here. I appreciate that she listens to my concern then ask questions to make a sound decision on the care to be provided. Very personable and professional.
100

12/10/2019
Stephanie is amazing every time!
100

12/10/2019
Stephanie and staff are always friendly professional and efficient for appointments. Great job Thanks [...]
100

12/10/2019
Dr. Santos and her crew are extremely professional, kind, caring, and accomodating.
100

12/09/2019
dr Santos is one of a kind! kind caring and professional
100

12/01/2019
DR. Santos is the best doctor I have ever had.
100

11/20/2019
She is great!
80

11/17/2019
I felt the clerk in training was not as friendly as I'd like my employees to treat people. The wait was a bit longer than expected since I had an appointment. I also thought the nurse assistant in the room at the beginning of check in process was not aware of my issues.
100

10/23/2019
Stephanie Santos is the best health care provider; she always listens and helps with my health care needs.
100

10/22/2019
Stephanie Santos is the best general practitioner I've had [...]
90

10/16/2019
happy to have the medical care I have. Thank you.
100

10/16/2019
Stephanie Santos is my provider. She is very caring, through, and knowledgeable. I am a Charge Nurse at another clinic our providers give excellent care. However, I would never switch or leave Stephanie. The clinic I work for is in [...] Wa . However, I drive to [...] to see Stephanie because she's excellent and her care can not be touched!! I have referred pts to Stephanie and my husband as well. She deserves a raise!! :)
100

10/10/2019
[...] I liked her a lot.
100

10/08/2019
I think I had to wait an unusually long time to get my apt with Stephanie. The technician (Dehlia) who drew my blood was excellent!
100

10/08/2019
I never feel rushed with Ms. Santos or her assistant.
100

10/08/2019
S. Santos is an excellent provider. [...]
80

10/08/2019
This was my initial visit with Stephanie Santos to obtain her as my general care provider. She is very pleasant and I know they have limited time with patients. I look forward to having her as my provider & will recommend her to friends & family. She seems like a very caring person.
100

10/06/2019
Stephanie is the best! My whole family sees her now. I have so much respect and trust for her.
100

10/04/2019
DR Santos was very caring.
100

10/03/2019
I like Stephanie Santos as my primary care physician
100

10/01/2019
Stephanie was so thorough and she listened to my concerns. She was caring and understanding and provide the utmost excellent care for me.
100

09/24/2019
Stephanie is always professional, listens carefully and is fully engaged in my care and conversation. [...]
100

09/11/2019
Stephanie Santos is a wonderful doctor and I would recommend her to anyone
90

09/10/2019
i love my doctor! she is friendly, kind, and has a great sense of humor! [...] she is amazing!
100

09/10/2019
Stephanie and staff are always great. Never feel rushed listen to questions and wonderful follow up. Thanks
100

09/10/2019
always professional but friendly. Efficient to the highest level
80

07/30/2019
always have goid experience at this clinic
100

07/28/2019
Everyone at the care center is always helpful and provide the very best care.
100

07/21/2019
I have enjoy our Provider Dr Santos and she has been the perfect fit for me and my wife.
100

07/10/2019
Stephanie Santos is the best provider I've ever had she's always concerned and answers any questions I have I would recommend her to anyone looking for a doctor great job Stephanie
100

06/30/2019
very pleased with her informative, caring manner.
90

06/26/2019
This was my first visit with S. Santos and I felt very comfortable with her and her staff
100

06/25/2019
I love that Stephanie not only treats the problem but looks for the cause as well. She's interested in long-term solutions and overall health, but just handing out prescriptions and sending me on my way. She cares.
100

06/19/2019
Stephanie is very thoughtful and understands my situation quite well and puts me at ease - she is a very caring healthcare provider and I am so happy we have her for me and my family.
90

06/18/2019
waited so long in the waiting room that I almost had to reschedule because I had 3 kids with me. waited 40 minutes or more
100

05/28/2019
Stephanie is the absolute best care provider I have ever been to and I have seen quite a few. She ALWAYS take her time with me and addresses all my issues and helps to come up with a plan. She is kind, energetic and I always feel cared for. I recommend her to everyone!
70

05/22/2019
it is always 30-45 min to get in after my appointed time. Calling with a question is rarely helpful. I am told to make an appointment that takes over a month to get into just to discuss the question. it is very frustrating.
100

05/22/2019
good experience liked that it wasn't rushed and all my question were answered
100

05/21/2019
Stephanie Santos and her team provide pf its urgent care staff and outstanding care. I chose this Kadlec facility because of its urgent care staff. Being very satisfied with urgent care I decided to transfer my care from Richland, WA to the West Clearwater facility in Kennewick,WA. I am very pleased with my care.
100

05/21/2019
Stephanie is always pleasant and professional. She ordered a cortizone inhaler for me that was subsequently denied by my insurance. The Pharmacy said that they notified her office. Have not heard if there is an alternative that she would recommend. [...]
100

05/14/2019
Could not have been better.
100

05/07/2019
Stephanie is a great provider
100

04/30/2019
provider is great ! I have recommended several people to her ! [...]
100

04/30/2019
Stephanie Santos is probably the best provider I've ever had. She is always very helpful with any questions I have and I feel she understands exactly how to help me with anything that needs attention.. I have/will continue to recommend her in the highest of regards. [...]
90

04/28/2019
Courteous and helpful.
100

04/28/2019
she is very personable and spends plenty of time with you so that you have time to discuss everything you need to.
100

04/19/2019
I've always had the best care, guidance and comprehensive visit with all times I've been seen by Stephanie Santos. I'm grateful to have her as my doctor and blessed that she is partnering with me as I am responsible for my health care, not her.
100

04/15/2019
excellent care, friendly attitude
50

04/02/2019
Waited 50+ minutes after appointment time and felt very rushed when I finally did get seen. Did get me in for an X-Ray right away afterwards [...]
100

03/26/2019
Stephanie far exceeded my expectations. She listened and provided helpful feedback to my problems. She was extremely kind and helpful. I would recommend her to anyone.
100

03/26/2019
Stephanie Santos, her nurse and medial assistant are the best team I have ever worked with.
100

03/17/2019
Stephanie and staff are always great and friendly.
100

03/12/2019
great first impression with this new provider and her MA's. kind compassionate and helpful. Thank you.
90

03/12/2019
Stephanie Santos and her team are awesome
90

03/04/2019
I am very comfortable around Dr. Santos, she cares and stays on top of everything
100

02/26/2019
ms Santos is by far the best provider I've ever been to I even told my daughter about her and she will be contacting her for services. so was the lady the took my blood tests she was interested in what I had to say and then gave me really good feedback. thank u
90

02/21/2019
Stephanie and her team are always courteous, knowledgeable, and go the extra step to make sure we are taken care of.
100

02/19/2019
Very happy to have Dr. Santos as my primary. She is extremely caring, intelligent, and personable. I felt welcome to be there by her and her nurses.
90

02/13/2019
This appointment was at the request of Stephanie, as I needed to see her prior to an update on specific medication that requires regular medical check-in. Stephanie understands my medical needs, as well as those of my husband. She is very attentive, listens carefully and respects my position and opinions regarding what I expect in a medical provider, and I admire that she follows medical protocol as required by law. [...] I believe that she was triage-focused and taking care of her patients that needed more time, in comparison to my need to see her. I would recommend Stephanie to others if they want exceptional health care from a true professional who cares about her patients.
 
9040 West Clearwater Avenue
Kennewick, WA 99336
(509) 783-6827